Dave Borzillo
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Posts by Dave Borzillo
When Configurators Go Bad
Aug 16th
A while back I had an interesting experience. As one of the consultants at EDL Consulting who helps clients sells their products using a “configurator” I had the opportunity to be an end user. I had to order a new computer system for my home so I went to the website of a large computer vendor (which shall not be named). It was a typical inquiry-to-cash process for this company: pick your hardware, pick your software, add accessories, get credit card info, etc. More >
Configurator Best Practices
Apr 30th
If your customers are willing to pay more to customize your products or services to their specifications then you’ve probably looked at product configurators. Configurators help bring more of those profitable orders that help you achieve your revenue goals. EDL’s experienced consultants know the problem spots related to getting product configurators up and running (and still produce a nice return on investment).
Here are some areas where EDL expertise really makes a difference in getting product configurators to work.